Refund Terms for KYNOREVITH

Welcome to KYNOREVITH. We strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be occasions when you need to return or exchange a product. The following Refund Terms outline the process for returns and refunds at KYNOREVITH.

Eligibility for Refunds

To be eligible for a refund, please ensure that:

• The product was purchased in the last 30 days.
• The product is in its original packaging and condition.
• A receipt or proof of purchase is provided.

Non-returnable Items

Please note that the following items are non-returnable and non-refundable:

• Gift cards
• Downloadable software products
• Any item not in its original condition, damaged or missing parts for reasons not due to our error

Process for Returns

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Once your return is approved, secure the item in its original packaging.
3. Ship the item to the address provided by our customer service team.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to appear on your account, depending on your bank or financial institution.

Late or Missing Refunds

If you haven’t received your refund, please take the following steps:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• If you have done all of this and still have not received your refund, please contact us at [email protected].

Exchanges

If you need to exchange an item for a different size or product, please contact us directly at [email protected] for further instructions.

Shipping Costs

The customer is responsible for paying for their own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Thank you for shopping at KYNOREVITH. Your satisfaction is our priority, and we are here to help with any issues that may arise during your purchase experience.